Vinted Shoppers Share Anger Regarding Sizing Updates
Members of the platform have expressed outrage due to a modification that led to products showing incorrect sizing.
The popular resale platform has revised its sizing categories for female and kids' apparel but did not contact every member regarding the update.
Digital Channels Backlash
Countless users and merchants are posting online saying Vinted listings now show an altered size classification than originally posted due to the recalibration.
The company said the revised method more closely matches comparable marketplaces.
The platform has recommended to examine their items and update the measurements by hand where appropriate, causing user dissatisfaction.
Measurement Approach Modifications
Previously, the sizes had both one number and one letter, for instance S/8 or M/10.
The revised method features a letter with a size spectrum for example S/UK 8-10.
In some cases, the size labels have been reassigned - such as a large size was formerly size 12 but is now a UK 16-18.
Member Experiences
A fashion influencer, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," as the platform currently indicates.
Stephanie Gallen, from Glasgow, explained products she uploaded featuring size 14 markings were appearing on the platform as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she said.
Necessary Adjustments
A different user, from Derby, said she had been left angered due to the update requiring manual adjustment the measurements for "each individual item".
"Personally, this is quite irritating, as I'm chronically ill and platform income has been essential following partial earnings loss," she explained.
Marketplace Information
The platform boasts over 100 million users, with 18 million British users.
It has become a favored option compared to resale services such as eBay and Depop.
This is not the initial instance where an unanticipated change to the app has proved unpopular: previously, the platform withdrew an update to its shipping options after backlash from users.
